The Better Labs Inc. (“Company”) values your privacy and complies with applicable data protection laws. This Privacy Policy explains how we collect and use personal information through our global brand website.

 

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1. Information We Collect

We collect the following personal information when you submit an inquiry:

• Required: Name, Email Address, Company Name (Affiliation)

• Optional: None

 

 

2. Purpose of Collection and Use

The collected information is used for:

• Responding to customer inquiries

• Handling product and business collaboration requests

• Providing follow-up responses

※ We do not process personal data for purchases or payment transactions.

 

 

3. Retention Period

We retain personal information only for as long as necessary to fulfill the purpose of collection.
In general, inquiry data is retained for up to 1 year and then securely deleted.

 

 

4. Sharing with Third Parties

We do not share personal information with third parties except:

• When prior consent is obtained

• When required by law

 

 

5. Data Processing Delegation

We may delegate data processing to third-party service providers such as:

• Website hosting and maintenance providers

We ensure that such providers comply with applicable data protection regulations.

 

 

6. User Rights

Users have the right to:

• Request access to personal data

• Request correction or deletion

• Request restriction of processing

Requests can be made via email, and we will respond promptly.

 

 

7. Data Deletion

Personal data will be securely deleted once the purpose is fulfilled:

• Electronic files: permanently deleted

• Physical documents: shredded or destroyed

 

 

8. Security Measures

We implement appropriate technical and organizational measures, including:

• Restricted access to personal data

• Security systems

• Staff training

 

 

9. Contact Information

For privacy-related inquiries:

• Company: The Better Labs Inc.

• Address: 15, Suji-ro 489beon-gil, Suji-gu, Yongin-si, Gyeonggi-do, Republic of Korea

• Email: dollop@thebetterlabs.kr

 

 

10. Changes to This Policy

This Privacy Policy may be updated in accordance with legal or operational changes. Updates will be posted on the website